Terms of Service

Preamble

This English translation is provided for convenience. In case of conflict, the French version available at jobloo.co/fr/terms/ prevails.

These Terms of Service form the contract between JOBLOO SASU ("the Company" or "Jobloo"), a French simplified joint-stock company with a single shareholder, share capital of EUR 100, registered with the Bobigny Trade and Companies Register under number 101 236 461, registered office at 3 rue Charles Cathala, 93360 Neuilly-Plaisance, represented by Karim Rabbaa as President, and any individual using the Jobloo service ("the User").

Use of the Jobloo service requires prior, full acceptance of these Terms. Users who do not accept them should not use the Service.

Article I · Definitions

• "Auto-Apply": functionality allowing the Company to automatically submit an application to ATS platforms when an offer is validated by the User.
• "ATS" (Applicant Tracking System): third-party application management platforms used by recruiters, depending on available offers and technical compatibility with the Service.
• "Application": all elements transmitted to a recruiter through the Service, including at least the User's identity, CV and, where applicable, a cover letter and answers to mandatory form questions.
• "Account": personal area created by the User to access the Service.
• "Credit": virtual unit consumed by the User for each application submitted through the Service.
• "Offer": job offer published by a recruiter and made available in the Service interface.
• "Service": all features accessible through jobloo.co and the Jobloo iOS/Android applications.
• "Swipe Right": material User action validating an Offer in order to apply.

Article II · Purpose of the Service

Jobloo provides job-search assistance enabling the User to:

• create and structure a digital CV, where applicable with the assistance of artificial intelligence models;
• receive personalized job offers from public job boards and employer career websites;
• submit applications to these offers by explicit validation action (Swipe Right), under Article V;
• receive recruiter replies in a unified inbox through unique anonymized email addresses such as [email protected].

Article III · Registration and Account

III.1 Registration Conditions

Access to the Service requires creating an Account. The User declares being at least sixteen (16), having legal capacity to contract, and providing accurate, complete and up-to-date information.

Registration may be completed using an email and password, or through a third-party identity provider (Google, Apple) using single sign-on.

III.2 Account Security

The User is solely responsible for the confidentiality of credentials and all activity performed from the Account. Unauthorized access should be reported to [email protected].

III.3 Account Uniqueness

Each User may hold only one Account. Creating multiple accounts to bypass usage limits or abuse the referral program may lead to suspension of the relevant accounts.

Article IV · User Obligations

The User undertakes to provide accurate information, not impersonate a third party, not misuse the Service, comply with ATS and employer website terms, and not attempt to compromise Service security.

Article V · Application Assistance Mandate (Swipe Right and Auto-Apply)

V.1 Grant of Mandate

Under articles 1984 et seq. of the French Civil Code, the User grants the Company an express mandate to submit, in the User's name and on the User's behalf, applications to Offers selected by the User. The mandate is given for each individual application resulting from a Swipe Right, which constitutes an express and material instruction from the User.

V.2 Scope of Mandate

1. submit Applications to ATS platforms and employer career websites for Offers selected by the User;
2. complete application forms using information from the User profile, including, where applicable, diversity, availability, work authorization or salary expectation questions previously configured by the User;
3. receive initial recruiter communications through @jobloo-mail.com alias addresses, solely to route them to the User's unified inbox within the Service.

The mandate is strictly limited to these acts. It does not include any power to negotiate, sign an employment contract or legally bind the User.

V.3 Execution of Instructions · No Autonomous Decision

The Company executes the mandate based on the User's instructions and settings. The Company does not autonomously decide which Offers to select or what content to include in Applications. Application content is based on data previously provided by the User.

Accordingly, the processing performed by the Company automates tasks the User would otherwise perform manually; it does not produce legal effects for the User within the meaning of GDPR article 22. The Company does not select candidates: hiring decisions belong exclusively to recruiter recipients of Applications.

V.4 Revocation of Mandate

The User may revoke the mandate at any time and free of charge by ceasing to validate new Offers, deleting the Account from Settings → Delete Account, or emailing [email protected].

Revocation has no retroactive effect on Applications already submitted. The User may contact the relevant recruiters directly to withdraw an Application.

V.5 User Obligations as Principal

The User is responsible for the truthfulness and accuracy of the information provided for mandate execution, for the compliance of Applications with recruiter and ATS requirements, and for ensuring that transmission of data does not breach any confidentiality obligation.

V.6 Company Status · Not a Recruitment Agency

For the Service described here, the Company acts only as the User's agent and may not be treated as an employer, recruitment agency or headhunter. Employers remain solely responsible for candidate selection and hiring decisions.

V.7 Recruiter Anti-Automation Systems

Some recruiters or ATS platforms use systems designed to detect or block automated submissions. The Company uses reasonable efforts to transmit Applications successfully but cannot guarantee every submission against such systems. Failure caused by anti-automation mechanisms does not trigger reimbursement where a material submission attempt was performed.

Article VI · Credits, Subscriptions and Payment

VI.1 Credits

Submitting an Application through the Service consumes one (1) Credit. Credit allocation and limits may evolve, with prior information in the application for material changes.

VI.2 Subscriptions and Credit Packs

The User may subscribe to paid plans or purchase credit packs. Offer details, prices and conditions are shown before purchase.

Payments are processed by Stripe Payments Europe Ltd. The Company does not directly collect or store payment card data.

VI.3 Right of Withdrawal

French consumer withdrawal rules apply where mandatory. Credit consumption and Application submission during the withdrawal period may constitute performance of the contract with the User's express agreement.

VI.4 Subscription Cancellation

The User may cancel a subscription via the Stripe management portal available from the interface when an active subscription exists, or by contacting [email protected]. Cancellation takes effect at the end of the paid subscription period. No pro rata refund is granted unless mandatory law requires otherwise.

VI.4 bis Account Deletion and Active Subscriptions

Deleting a Jobloo account does not automatically cancel any active subscription. These are two distinct operations:

• Deleting an account removes user data, profile, CV and application history from Jobloo's servers.
• Cancelling a subscription stops future recurring charges.

The User must cancel their subscription separately before deleting their account. Any charges occurring between account deletion and explicit subscription cancellation remain due. The User may cancel their subscription at any time via the billing section in their profile settings, or by contacting [email protected].

VI.5 Free Trial

Certain subscription plans include a free trial period of seven (7) days. The User may cancel at any time during the trial period without charge. If the subscription is not cancelled before the end of the trial period, the first payment will be automatically charged and the subscription will renew according to its billing cycle (weekly or monthly). The User is solely responsible for cancelling before the trial period ends if they do not wish to be charged.

Article VII · Personal Data

Personal data processing is described in the Privacy Policy, which forms part of these Terms.

Article VIII · Intellectual Property

All elements composing the Service (Jobloo brand, logo, visual identity, source code, job database, interfaces) are owned by the Company or licensed to it. Unauthorized reproduction, representation or adaptation is prohibited.

The User remains owner of uploaded content and grants the Company a free, non-exclusive license limited to Service performance for the duration of the contract.

Article IX · Liability

The Company uses reasonable efforts to ensure Service continuity, quality and security. However, it does not guarantee interviews, employment contracts, recruiter content accuracy, third-party ATS availability, or outcomes resulting from improper User use or inaccurate information.

Subject to mandatory law, the Company's total liability is limited to amounts actually paid by the User during the twelve (12) months preceding the event giving rise to liability. This limitation does not apply in case of gross negligence, intentional misconduct, fraud or mandatory consumer law exceptions.

Article X · Suspension and Termination

The Company may suspend access or terminate an Account in case of serious breach, including false information, identity misuse, multiple accounts, referral abuse or unlawful use.

The User may terminate at any time by deleting the Account from Settings → Delete Account. Deletion triggers personal data deletion as described in the Privacy Policy.

Article XI · Changes to the Service and Terms

The Company may evolve, modify or suspend the Service for technical, security or business reasons. These Terms may be amended at any time. Material changes are notified by email or in-app notification at least fifteen (15) days before taking effect.

Article XII · Governing Law, Amicable Resolution and Jurisdiction

These Terms are governed by French law.

In case of dispute, the parties will first seek an amicable solution. The User may contact [email protected].

Where applicable, consumer mediation may be used free of charge. Failing amicable resolution, disputes are handled by the competent French courts, subject to mandatory consumer protection rules.